Returns

I WANT YOU TO LOVE YOUR ITEMS!

Refunds and exchanges will be accepted with certain restrictions, AND only when items are sent back within 14 days of when they are

received. One returned item per month will be refunded directly do your credit card. All other returns will be refunded as store credit.

***Please note - there will be NO returns on custom orders AND jewelry may ONLY be returned if items are defective.

If sending an item back for an exchange, PLEASE include $10 for return shipping. Buyer pays all return/exchange shipping costs. 

PLEASE include a detailed note in the return/exchange package with instructions on what to do with your items! I love reminders and need a note in each package that is returned. Thank you!

PLEASE email if you have a question about a return BEFORE you send something back at info@eclecticrubyred.com

Thank you so much for shopping with ECLECTIC RUBY RED!